Action Bullet FAQ
Frequently Asked Questions
Fixed Bulletproof Windows
Why should I choose a fixed bulletproof window over an operable version?
Fixed windows provide the maximum level of structural security possible because they feature zero moving components, joints, or tracks. Without mechanical parts that can wear down, expand, or require calibration over time, a fixed system maintains its structural and ballistic sealing indefinitely. They are the ideal choice for exterior facades, building envelopes, or internal secure rooms where ventilation and physical passing are handled by separate systems.
Can fixed ballistic windows be integrated into an existing architectural curtain wall?
Yes. We engineer our fixed window systems with profiles that match standard commercial aluminum framing, allowing them to blend cleanly into existing curtain walls, storefronts, or ribbon window configurations. Our engineering team coordinates directly with your structural drawings to ensure load compatibility and smooth aesthetic transitions.
What size limitations exist for fixed bulletproof windows?
Because high-level ballistic glazing is exceptionally heavy, massive single panes of glass can present structural and installation challenges. To safely cover large architectural openings, we design custom multi-lite configurations utilizing heavy-duty reinforced mullions. This allows us to secure expansive viewing areas while safely managing the immense deadweight of the ballistic material.
What is the standard maintenance required for a fixed ballistic window?
Unlike operable systems with tracks and rollers, fixed windows require virtually zero mechanical maintenance. Cleaning the glazing requires specific care to prevent scratching, particularly for polycarbonate composites. We provide detailed care guidelines with every shipment to ensure your windows maintain crystal-clear visibility and long-term durability.
Operable Bulletproof Windows
Can operable bulletproof windows be opened and closed like standard windows?
Operable bulletproof windows are designed for practical daily use. These systems feature smooth operating mechanisms, including projected-out, single-hung, and sliding configurations, that allow authorized users to open, close, and secure the window without tools or special training.
Do the moving parts on an operable ballistic window require frequent maintenance?
Our windows are engineered specifically to handle the heavy dead load of ballistic glazing without constant adjustment. We use self-lubricating rollers, heavy-duty stainless steel tracks, and commercial-grade balances designed for high-cycle use. Regular cleaning of the tracks to remove dust and debris is typically all that is required to maintain smooth operation.
What configurations are available for operable window systems?
We manufacture operable windows in several distinct styles to fit your workflow. Options include horizontal sliding sashes for transaction counters, single-hung vertical windows for drive-thrus, and projected-out or casement styles for specialized ventilation needs. Every style is custom-built to your project's exact dimensional requirements.
What ballistic levels are available for operable window systems?
Our operable windows are available in UL 752 Levels 1 through 8 and corresponding ASTM F3038 ratings, covering threats from handguns up to high-powered rifles. Our team will help you determine the appropriate level based on your facility's specific risk profile.
Will an operable bulletproof window affect the look of my building's facade?
Not at all. Action Bullet Resistant's operable windows are engineered to match standard architectural profiles and are available in a wide range of powder-coat finishes and anodized options, so they integrate cleanly with your existing storefront, curtain wall, or facade.
BulletBlast Resistant Door Products
What is the difference between a bulletproof and bullet-resistant door?
No building material is truly "bulletproof." The correct industry term is bullet-resistant. A certified door assembly is engineered to stop specific calibers of ammunition under defined conditions without allowing the projectile to pass through. We rely on UL 752 standards to help buyers select the exact level of resistance required for their threat environment.
Are bullet-resistant doors hard to open due to their heavy weight?
While ballistic cores and reinforced frames add significant weight to the door slab, they are not difficult to operate. We engineer our door assemblies with high-performance continuous hinges, heavy-duty pivots, and commercial-grade closers. This ensures smooth, reliable, and ADA-compliant operation for everyday users.
Can I install a bullet-resistant door into my existing standard frame?
Typically, no. A ballistic door requires a matching ballistic frame to support the increased weight and maintain the certified protection rating. Installing a heavy bullet-resistant door onto a standard commercial aluminum or wood frame will lead to structural failure. Our team assesses your current openings to provide a complete, rated door-and-frame assembly for proper retrofit installation.
Can ballistic doors match our existing interior finishes?
They absolutely can. Action Bullet Resistant fabricates doors in aluminum, steel, and wood composite finishes. Whether your facility requires a modern full-vision glass entrance or a traditional wood-grain office door, we provide custom sizing and finishes so the protective function remains entirely discreet.
Bullet & Blast Resistant Windows
What is the difference between bullet-resistant and bulletproof windows?
No glass or glazing system is truly "bulletproof." The correct term is bullet-resistant. Bullet-resistant windows are rated to withstand a defined number of shots from designated calibers without penetration. Because no material offers infinite protection, we help you select the exact resistance level required for your facility’s unique threat assessment.
What protection levels are available for your windows?
We manufacture windows across all UL 752 Levels 1 through 8. This covers threats ranging from handguns (.38 Special, 9mm) up to high-powered rifles and armor-piercing rounds. Our engineering team works directly with you to identify the appropriate level based on your geographical environment and security risk profile.
Can your windows be customized to fit existing openings?
Yes, they can. All of our windows are fabricated to custom dimensions. We engineer units for both new construction projects and complex retrofit applications. This ensures the new frame and glazing fit perfectly into your existing structural openings, minimizing facility downtime and demolition work during installation.
Are your blast-resistant windows suitable for government and federal buildings?
Our blast-resistant windows are rigorously engineered to comply with GSA and Department of Defense (DoD) Minimum Antiterrorism Standards. This makes them fully compliant for deployment in government facilities, embassies, courthouses, and other federally regulated environments. We provide full documentation of all test results and certifications to satisfy your compliance and audit requirements.
Steel Doors
What is a ballistic door?
A ballistic door is a reinforced door engineered to stop bullets and withstand armed attacks. These doors feature armor-grade materials, fiberglass cores, and specialized construction designed to capture projectiles and prevent penetration.
Are steel doors bulletproof?
Standard steel doors are not bulletproof. True bullet resistant steel doors require specialized construction to effectively stop bullets.
What is a Level 3 ballistic steel door?
A Level 3 ballistic door meets UL 752 standards for stopping .44 Magnum rounds. This mid-range protection defends against powerful handgun threats, making it suitable for banks, government buildings, and commercial facilities requiring enhanced security.
How heavy is a bulletproof steel door?
Bulletproof doors typically weigh between 300 and 600 pounds, depending on size, protection level, and glazing options. Higher ballistic ratings and larger vision panels increase weight due to additional armor materials.
Aluminum Doors
What level of protection do aluminum ballistic doors offer?
Our bulletproof aluminum doors are tested and certified to UL 752 Levels 1-8 and NIJ Levels I through III. This range provides protection against threats from small-caliber handguns up to high-powered rifles, allowing you to select the appropriate level based on your facility's specific security requirements.
Can I have a glass window in a ballistic aluminum door?
Yes, our aluminum doors are engineered to accept ballistic glazing up to Level 10. Options include full lite, split lite, and half lite configurations, allowing you to balance visibility and natural light with your security needs. All glazing is UL 752-rated to match your door's protection level.
Are ballistic aluminum doors heavier than standard doors?
Ballistic aluminum doors are heavier than standard commercial doors due to their reinforced construction and protective materials. However, aluminum is significantly lighter than steel alternatives, making these doors easier to operate while still providing exceptional protection. Hardware is specifically designed to accommodate the door weight.
What are the common uses for ballistic aluminum doors?
Ballistic aluminum doors are commonly installed in government buildings, military facilities, banks, schools, courthouses, corporate headquarters, healthcare facilities, and retail spaces. They are ideal for any location requiring enhanced security without compromising on aesthetics or functionality.
How are these doors installed?
Our ballistic doors are installed by certified professionals following manufacturer's specifications. Each door comes prepped for cylinder, mortise lockset or exit device, and includes aluminum continuous gear hinges and surface closers. Our team provides detailed installation instructions and technical support to ensure proper integration with your facility's security system.
Wood Doors
Can a wooden door stop a bullet?
A standard wooden door cannot stop a bullet: conventional wood doors use thin veneers or hollow cores that offer no ballistic protection. However, ballistic wood doors are engineered specifically to stop bullets. They feature a fiberglass armor core beneath wood veneer skins with cold-rolled steel frames. Action Bullet Resistant's ballistic wood doors are UL 752-rated for Levels 1-8 while maintaining a traditional wood appearance.
What is the strongest wood for exterior doors?
The strongest natural woods for exterior doors include white oak, hard maple, hickory, mahogany, and teak, all of which are dense and durable. However, even these hardwoods cannot stop bullets. For true security, ballistic wood doors combine wood veneer aesthetics with a fiberglass armor core and ballistic-rated steel frame, delivering certified bullet resistance, blast resistance, and forced-entry protection.
Is there bulletproof wood?
No naturally occurring wood is bulletproof; even the densest hardwoods cannot stop bullets. Ballistic wood doors achieve bullet resistance through a fiberglass armor core wrapped in wood veneer skins, combining traditional aesthetics with UL 752-certified protection. Action Bullet Resistant offers ballistic wood doors in Flush, Slim Lite, View Lite, and Full Lite styles for security without sacrificing appearance.
Transaction Windows
Can you legally get bulletproof windows?
Yes, bulletproof windows are completely legal to purchase and install in the United States. There are no federal laws restricting the ownership or installation of bullet-resistant glass or windows for commercial or residential properties. Action Bullet Resistant works with clients across all industries to provide compliant, professionally installed bullet-resistant transaction windows that meet UL 752 and ASTM standards.
What is a bullet resistant transaction window?
A transaction window is a secure barrier installed between employees and customers that allows for safe exchanges. These windows are typically found in banks, pharmacies, ticket booths, convenience stores, and government offices. Ballistic transaction windows feature bullet-resistant glazing and reinforced frames to protect staff from potential threats while maintaining visibility and enabling seamless customer service. Additional accessories such as deal trays, speak-thru systems, and pass-through drawers help facilitate transactions.
Are bulletproof transaction windows worth it?
Bulletproof windows are a worthwhile investment for any business that prioritizes employee safety and asset protection. They provide a critical layer of defense against armed threats, robberies, and violent incidents. Bullet-resistant windows can also reduce liability, lower insurance premiums, and give employees peace of mind while working behind the counter.
How much does installing a security transaction window cost?
The cost of a transaction window varies depending on several factors, including the protection level (Levels 1 to 8), size, frame material (aluminum, steel, or stainless steel), glazing type, finish, and accessories. Custom-built windows and higher protection levels will increase the price. At Action Bullet Resistant, we can recommend solutions that best fit your security needs and budget. Contact our team for a personalized quote based on your project requirements.
Ballistic Panels
What are ballistic panels and how do they work?
Ballistic panels are composite fiberglass sheets that stop bullets and prevent penetration. They are lightweight, fire-rated, and easily concealed behind drywall, millwork, or furniture in secure facilities.
How are ballistic panels tested to UL 752 standards?
Panels are tested by firing specified calibers at 12" × 12" samples. To pass, they must stop all rounds without penetration or excessive spalling. Levels range from handgun to rifle and shotgun threats.
Are ballistic panels fire rated?
Yes. Most ballistic fiberglass panels achieve a one-hour ASTM E119 fire rating, providing both bullet resistance and fire protection during emergencies.
Can ballistic panels be installed behind drywall or furniture?
Yes. Panels can be hidden behind drywall, desks, judges’ benches, and millwork, providing discreet protection without changing the look of the room.
How are ballistic panels installed?
Panels can be cut with standard saw blades and fastened using drywall screws into wood or metal studs. No special tools are required, making them quick and cost-effective to install.
What thickness are ballistic panels available in?
Ballistic panels typically range from 1/4” to 2” thick, depending on UL 752 protection level. Higher levels require thicker panels for added stopping power.
What UL 752 levels are available for panels?
Panels are manufactured to meet UL 752 Levels 1–8, covering threats from small handguns up to high-powered rifles.
Do ballistic panels affect Wi-Fi or cell phone signals?
No. Unlike steel plating, fiberglass ballistic panels are non-conductive and allow signals like Wi-Fi and cell service to pass through.
Can ballistic panels be retrofitted into existing buildings?
Yes. Panels can be cut and installed during renovations, mounted behind existing drywall or millwork, and integrated with minimal disruption.
Where are ballistic panels commonly used?
Ballistic panels are used in courthouses, schools, banks, police stations, and government buildings—any facility where hidden ballistic protection is required.