USA-Manufactured Since 1992
Every accessory is engineered and built in West Islip, New York - no overseas supply chain risk on security-critical components.
Deal Tray United States - Action Bullet Resistant
The Transaction Point Is Only As Safe As Its Weakest Part
Your barrier system is only complete when every opening is accounted for. We build deal trays, package passers, speak-thrus, and gun ports that close the gap - custom-engineered in the United States to fit your exact setup.
The Action difference
Built on Credentials That Actually Matter
Independently UL 752 Rated
Our products carry independently verified UL 752 ballistic ratings - not assumed ratings based on material thickness or manufacturer claims.
Protective Glazing Council Member
We are active members of the PGC and NGA, and published in the 2010 Edition of the Protective Glazing Manual used by architects nationwide.
Over 100 Years Combined Experience
Our engineering and fabrication team brings more than a century of combined experience in storefront, architectural metals, and ballistic systems.
Stainless Steel Deal Tray United States
What Actually Happens at the Transaction Point
A deal tray is a shallow, recessed or countertop-mounted tray used to pass cash, documents, or small items through a bullet-resistant barrier. It sounds simple. But in practice, it is the most active opening in your entire security setup - and the one most often specified without a second thought.
Most facilities focus their attention on the glazing and the frame. The deal tray gets picked from a catalog, sized to fit, and installed without scrutiny. The problem is that a tray without a proper ballistic rating, without anti-ricochet geometry, or without a bullet trap creates an unprotected gap in an otherwise complete barrier. That gap is exactly what we are here to address.
We manufacture stainless steel deal trays in the United States in both countertop and counter-recessed configurations, with custom sizing available for non-standard counter heights, unusual wall thicknesses, and retrofit installations where off-the-shelf products simply will not work.
Transaction Drawer United States - Full System
What You Get When the Whole System Comes From One Place
When the deal tray, the window, and the speak-thru are all engineered together, nothing is left to chance - and nothing is left to fit by luck.
- Your deal tray matches the ballistic rating of your window system - no mismatched protection levels creating a false sense of security.
- Custom sizing means the tray integrates flush with your counter, regardless of wall thickness or existing frame configuration.
- Anti-ricochet construction - square edges and flat-bottom geometry - means the tray itself does not become a hazard if a threat reaches the transaction point.
- Bullet-trap configurations capture a projectile within the tray assembly, preventing penetration to the secure side for the highest-risk applications.
- When you also need a package passer or speak-thru, we build those too - so every component at the transaction point is engineered to work together.
- USA manufacturing means our accessories meet the domestic procurement requirements increasingly required by federal, state, and municipal buyers across the United States.
Package Passer United States - When Trays Fall Short
Not Everything Fits Through a Deal Tray
A standard deal tray handles cash, cards, and small documents. But the moment someone needs to pass a clipboard, a gallon container, a banker box, or a bag of any size, the tray becomes a bottleneck - and staff are left improvising around a gap in the system.
That is where a package passer comes in. We build package passers for larger items that a deal tray simply cannot accommodate. They use an interlocking door mechanism - one side is always locked during a transfer - so barrier integrity is maintained throughout the exchange. They are available with UL 752 ballistic ratings for Level 1 through Level 3 protection, covering the handgun threats most relevant to banks, pharmacies, schools, healthcare facilities, and government service counters across the United States.
If your operation regularly handles items beyond what a deal tray can manage, the package passer is not an upgrade - it is a necessity. When you need both, we can build them as part of a coordinated transaction point system rather than sourcing them from separate vendors and hoping they fit.
Speak Thru United States - Bullet Resistant Speaker
Communication Through the Barrier Has to Actually Work
One of the most consistent complaints in facilities with bullet-resistant barriers is that nobody can hear each other. Staff are shouting. Customers are frustrated. The barrier that was installed for safety has become an operational problem.
We offer two types of communication accessories for transaction windows in the United States. Aperture speak-thrus are non-electronic, heavy-duty stainless steel devices that allow voice transmission across the barrier without any power source. They are reliable, low-maintenance, and well-suited for high-traffic environments where electronic systems can become a liability. Electronic bullet resistant speaker options provide amplification for louder environments or longer distances - though they do carry more maintenance considerations, including potential crosstalk and static interference over time.
We also manufacture gun ports for law enforcement facilities, police stations, and government security applications where personnel need to respond to a threat from behind a ballistic barrier. These are UL 752-tested assemblies, not improvised openings. Every communication and access accessory we build is designed to integrate with the transaction window system - not bolted on as an afterthought.
Gun Port United States - Our Process
From Specification to Finished System - Here Is How It Goes
Tell Us What You Need
Share your counter dimensions, wall thickness, barrier system specs, and the ballistic rating you need to match. We handle the engineering from there.
We Build to Your Specs
Our CAD designers and fabricators in West Islip, New York build your deal tray, package passer, speak-thru, or gun port to exact specifications - custom-sized, not forced to fit.
Ready to Install, Built to Last
You receive a finished, UL 752-rated accessory that integrates cleanly with your system - ready to assemble, with no compatibility guesswork.
What is a deal tray and how does it work in a bullet-resistant barrier system?
A deal tray is a shallow tray - typically made from 18-gauge stainless steel - mounted either on top of a counter or recessed into it, used to pass cash, documents, cards, or small items through a bullet-resistant barrier without opening the barrier itself. The tray creates a controlled exchange point that keeps the barrier intact. In a properly specified system, the deal tray carries a UL 752 ballistic rating that matches the window it is installed beneath. If the tray is not rated to the same level as the window, you have a gap in your protection - and that gap is at the most active point of contact between your staff and the public. We build stainless steel deal trays in the United States with anti-ricochet geometry and optional bullet-trap configurations for applications where the highest level of transaction-point protection is required.
What is the difference between a deal tray and a package passer in the United States?
A deal tray is designed for small, flat items - cash, cards, receipts, small documents. A package passer is a larger-format transaction drawer built to handle items that will not fit through a standard tray: clipboards, bags, gallon containers, banker boxes, and similar objects. The key difference beyond size is the mechanism. Package passers use an interlocking door system - one side is always locked during the transfer - so the barrier is never simultaneously open on both sides. This maintains ballistic integrity throughout the exchange. If your operation regularly handles anything beyond standard documents or cash, a package passer is worth specifying alongside your deal tray. We offer both as part of a coordinated transaction point system for facilities across the United States.
Do deal trays need to be UL 752 rated, and how do I know if mine actually is?
Yes - if your window system carries a UL 752 rating, your deal tray should match it. A window rated to Level 3 with an unrated tray beneath it is not a Level 3 system. The tray is the opening, and the opening is the vulnerability. The challenge is that not all deal trays on the market carry independently verified UL 752 ratings. Some manufacturers line trays with fiberglass and assume a ballistic rating based on material thickness alone - without independent testing. A UL Listed designation means the product was tested by Underwriters Laboratories and found compliant. That is the standard we build to. If you are specifying accessories for a government, institutional, or insurance-required application anywhere in the United States, independently verified UL 752 certification is not optional - it is the baseline.
What is a bullet trap in a deal tray, and do I need one?
A bullet trap is a secondary protective shell built into a counter-recessed deal tray. The design allows a projectile to penetrate the tray itself - which is intentional - but then captures and confines it within the trap, preventing it from exiting the tray on the secure side where your staff are working. This is the highest level of deal tray protection available and is appropriate for facilities with elevated threat profiles: law enforcement buildings, government service counters, high-volume financial institutions, and similar environments. Not every application requires a bullet trap. For many commercial installations - pharmacies, school reception areas, lower-risk retail - a standard UL 752-rated stainless steel deal tray is sufficient. We can help you assess which configuration is right for your specific setup and threat environment.
What is the difference between an aperture speak-thru and a bullet resistant speaker system?
An aperture speak-thru is a non-electronic, heavy-duty stainless steel device that allows voice transmission through a bullet-resistant barrier using a baffled opening - no power required, no moving parts, no software to fail. It is reliable, durable, and well-suited for environments where maintenance resources are limited or where electronic systems have caused problems in the past. A bullet resistant speaker system uses amplification to carry sound across the barrier, which is useful in louder environments or where voice clarity over distance is a priority. The trade-off is maintenance: electronic systems can experience crosstalk, static interference, and component failure over time. For most standard transaction window applications across the United States, an aperture speak-thru is the more dependable long-term choice. We offer both, and we can walk you through which makes more sense for your specific installation.
Can deal trays and accessories be custom-sized for non-standard counter configurations?
Yes - and this is one of the more common requests we receive, particularly on retrofit projects. Standard-size deal trays work well when the counter, wall thickness, and frame were all designed around them. In practice, that is rarely the case on an existing installation. Counter heights vary. Wall thicknesses differ. Frame configurations from previous glazing systems do not always accommodate catalog-size accessories without modification. We manufacture custom-built deal trays, package passers, speak-thrus, and gun ports in the United States to match your exact specifications. Our CAD designers work from your project dimensions and produce accessories that integrate cleanly with the existing or planned system - not accessories that require the counter to be rebuilt around them. If you have a non-standard configuration, that is exactly the kind of project we are set up to handle.
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